Last Updated : 28/11/2025
Navigans Voyages Private Limited (“Navigans”, “we”, “our”, “us”) is committed to protecting your personal information and ensuring transparency in how we collect, use, and safeguard your data. This Privacy Policy applies to all users of our website, mobile platforms, and travel services.
By using our services, you agree to the practices described in this policy.
1. Information We Collect
We collect personal and non-personal information necessary to provide travel services efficiently.
a. Personal Identification Information
- Full name
- Phone number
- Адрес электронной почты
- Residential address
- Passport / ID documentation
- Date of birth
- Emergency contact information
b. Travel & Booking Information
- Flight details
- Accommodation preferences
- Visa-related details
- Travel insurance information
- Special requests or preferences
c. Payment Information
- Payment method details (processed securely)
- Billing information
(We do NOT store your card numbers. They are processed through authorised, PCI-compliant payment partners.)
d. Technical & Usage Information
- IP address
- Browser type and device information
- Cookies and analytics data
- Pages visited, time spent, and website interactions
2. How We Use Your Information
Your information is used to:
- Process bookings and reservations
- Issue tickets, vouchers, invoices, and confirmations
- Provide customer support and communication
- Send updates, itineraries, travel alerts, or reminders
- Improve website performance and customer experience
- Share relevant travel offers (only with your consent)
- Comply with legal and regulatory obligations
3. Sharing of Information
We share only the necessary information with trusted third parties such as:
- Airlines
- Hotels & resorts
- Cruise operators
- Transport companies
- Visa & insurance partners
- Payment gateways
- Government authorities (when required)
We never sell, trade, or rent your personal information to any external party.
4. Data Security
We maintain strict organisational, technical, and administrative safeguards to protect your information from:
- Unauthorised access
- Loss or theft
- Misuse or alteration
Security measures include encryption, role-based access, secure servers, and periodic audits.
5. Cookies & Tracking Technologies
Navigans uses cookies to improve user experience by:
- Remembering preferences
- Analysing website performance
- Offering personalised content
You may disable cookies in your browser settings. Certain features may not function fully when cookies are disabled.
6. Your Rights
You have the right to:
- Request access to your personal data
- Request corrections to inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Opt-out of promotional communication
- Request clarification on how your data is stored or processed
To exercise your rights, contact us using the details below.
7. Third-Party Links
Our website may contain links to external websites. Navigans is not responsible for:
- The content of third-party sites
- Their privacy practices
- Any loss or misuse of information once you leave our platform
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete the requested travel services
- Comply with legal, regulatory, and taxation requirements
- Resolve disputes and prevent fraud
9. Policy Changes
Navigans may update this Privacy Policy periodically. Any changes will be posted on this page with a revised “Last Updated” date.
Continued use of our services after updates implies acceptance of the revised policy.
10. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
India Office (Registered Office)
Navigans Voyages Private Limited
Room No: XII/236-K, 236-L, Tanaz Complex,
P.O. Pazhuvil, Thrissur, Kerala – 680564, India
+91 86062 88204
info@thenavigans.com
thenavigans@gmail.com
Oman Office
The Navigans
P.O. Box 889, PC 114, Muttrah,
Sultanate of Oman
+968 9691 8189
info@thenavigans.com